Privacy Notice

Last updated: 13 July 2026

Who we are

Clear Mediation is the trading name of GLM Media Ltd.
We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company details
GLM Media Ltd
Brulimar House
Jubilee Road
Middleton
Manchester
M24 2LX
United Kingdom

Email: hello@clearmediation.co.uk
Telephone: +44 (0)161 518 3330
Company Registration Number: 12111462
VAT Registration Number: 464 7083 73
ICO Registration Number: ZC153818

Information we collect

We may collect the following information when you contact us:

  • Your name

  • Your email address

  • Any information you choose to include in your message

If you later instruct us to provide mediation services, we may collect additional information necessary to provide those services.

How we use your information

We use your information to:

  • Respond to your enquiries

  • Communicate with you about our services

  • Provide mediation services where instructed

  • Meet our legal and regulatory obligations

  • Maintain our business records

We will only use your personal information where we have a lawful basis for doing so.

Lawful basis for processing

Depending on the circumstances, we process personal information because:

  • It is necessary to respond to your request or provide our services.

  • It is necessary for our legitimate interests in operating our business.

  • We are required to comply with legal or regulatory obligations.

How long we keep your information

We keep personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, tax and professional requirements.

Sharing your information

We do not sell your personal information.
We may share your information with trusted service providers who assist in operating our business, such as website hosting, email and IT providers, where appropriate. These providers are required to keep your information secure and confidential.
We may also disclose information where required by law or where necessary to protect our legal rights.

Cookies

This website uses cookies.
Some cookies are necessary for the operation of the website, while others help improve your browsing experience and website performance. You can manage your cookie preferences using the cookie banner displayed on this website.

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where appropriate

  • Request restriction of processing

  • Object to certain processing

  • Request transfer of your data in certain circumstances

  • Lodge a complaint with the Information Commissioner's Office (ICO)

Further information is available at www.ico.org.uk.

Contact us

If you have any questions about this Privacy Notice or how we handle your personal information, please contact:

Clear Mediation
Email: hello@clearmediation.co.uk
Telephone: +44 (0)161 518 3330

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be published on this page together with the revised "Last updated" date.